Sometimes we offer a promotion in the form of a free or a discounted item, conditional on the purchase of one or more other products. e.g. 3 for 2, Buy 2 get one half price or Free gift when you spend £25.
If you are having trouble with a promotional code, please check that you have qualified for the promotion you are trying to use. For example, if particular products are excluded from a promotion (which will be identified in the T&Cs) they would not be counted towards a required spend. e.g. spend £20 and receive a free gift.
Please note that shipping costs are not included in the spend requirement for any promotions.