Please note, promotional codes (including student, NHS & welcome discounts) are not valid on our Gift Sets or Collections. See a full list of exclusions, check out the promotion T&Cs.
If you are having trouble with a promotional code, please check that you have qualified for the promotion you are trying to use.
Ensure that you have spent enough to qualify for the promotion. Shipping costs are not included in the spend requirement for any promotion.
If you continue to face issues, you can contact us, or speak to a member of our Customer Care team using the chat icon.