We are unable to make changes to an order after it has been placed. If you forget to include a promotional code or wish to edit any of the details of your order, please contact us as soon as possible on 0800 092 90 90, or by using our live chat function.
We will attempt to cancel your order so that you can order again with the promotional code included.
Please note, we only have a 20 minute window in which we are able to cancel your order.
After this point, the order will be processed and our standard returns and refunds policy will apply.