Skip to main content
SHOP The Body Shop Help Centre home page
 
We are currently experiencing shipping delays of up to 3 working days. You will receive an email to track your order when it has left our warehouse.
  1. The Body Shop
  2. Delivery
  3. Delivery Queries

Delivery Queries

  • Why have you moved to Royal Mail delivery?
  • What is the process for collecting in store and when can I collect my item?
  • Can I change my delivery date?
  • What happens to my delivery if no one is available/home to receive it?
  • Once I have placed my order via Collection Express, how long will it take to arrive?
  • How can I change my delivery address?
© 2023 The Body Shop International Limited
Registered office: Watersmead, Littlehampton, West Sussex, BN17 6LS, United Kingdom; registered in England no. 1284170