Returns and Refunds
Returns Policy
- What is your online returns policy?
- I received my order but there are some items missing. What should I do?
- I received my order but the items are not what I ordered. What should I do?
Refunds
Latest News
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What is Love Your Body Club?
Love Your Body Club is back. Better. And just that bit more beautiful. Pick a product. Pocket points. And love your body. You deserve it.
When you become a member of our loyalty programme, you can earn points by shopping instore and online. Every £1 you spend will earn 5 loyalty points. For every 500 points that you earn, your account will automatically be credited with a voucher to the value of £5.
As a member, you'll receive a £5 reward on your birthday*, and you'll also get ‘special’ Love Your Body Club rewards throughout the year. These will be communicated by email, so make sure you have updated your opt-in status on your account. You can expect rewards such as early access to Sale and new products, or points promotions to keep the good times rolling, and so it’s easier to get Love Your Body club vouchers and special discounts.
*Subject to T&Cs