Products and Services
About our Products
- Do your perfumes have an expiration date?
- Are your products vegetarian?
- What products do you sell for men?
Ingredients
- Do your products contain Methylisothiazolinone or Methylchloroisothiazolinone?
- What ingredients do you use?
- What is hemp?
Services
- Can I request a free sample before buying one of your expert facial masks?
- Can I try a sample of your product before I buy?
- What times are your customer services open?
Store Information
Gift Cards
- Does The Body Shop accept 3rd party Gift Cards?
- Am I restricted to using my Gift Card only at the store of purchase?
- I've got a Gift Card or E-Gift Card to spend, how does it work and what can I buy?
Body
Makeup
Fragrance
Skincare
- Why should I use a toner?
- How do I know which mask will work for my skin type?
- When should I use a toner?
Latest News
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What is Love Your Body Club?
Love Your Body Club is back. Better. And just that bit more beautiful. Pick a product. Pocket points. And love your body. You deserve it.
When you become a member of our loyalty programme, you can earn points by shopping instore and online. Every £1 you spend will earn 5 loyalty points. For every 500 points that you earn, your account will automatically be credited with a voucher to the value of £5.
As a member, you'll receive a £5 reward on your birthday*, and you'll also get ‘special’ Love Your Body Club rewards throughout the year. These will be communicated by email, so make sure you have updated your opt-in status on your account. You can expect rewards such as early access to Sale and new products, or points promotions to keep the good times rolling, and so it’s easier to get Love Your Body club vouchers and special discounts.
*Subject to T&Cs