Products and Services
About our Products
- Do your perfumes have an expiration date?
- How come all of the expert facial masks aren't vegan?
- Why does The Body Shop claim to be 100% Vegetarian but not Vegan?
Ingredients
- Do The Body Shop products contain microplastics?
- Do your products contain Methylisothiazolinone or Methylchloroisothiazolinone?
- What ingredients do you use?
Services
- Can I request a free sample before buying one of your expert facial masks?
- Can I try a sample of your product before I buy?
- Can I come in for a free makeover and skin consultation?
Store Information
Gift Cards
- Does The Body Shop accept 3rd party Gift Cards?
- Am I restricted to using my Gift Card only at the store of purchase?
- I've got a Gift Card or E-Gift Card to spend, how does it work and what can I buy?
Body
- What are the benefits of the Hemp range?
- Are any of your products suitable for use on stretch marks?
- Do you sell personalised body butters?
Hair
Make-up
- Does your Fresh Nude Foundation contain SPF?
- What is different about your Fresh Nude Foundation?
- What's the difference between a gel and felt eyeliner?
Fragrance
Skincare
- Why should I use a toner?
- How do I know which mask will work for my skin type?
- When should I use a toner?
Latest News
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Delivery boxes
We've committed to ensuring all our boxes are reversible and reusable. Unfortunately, at this time the reversible design is not available in our largest box format. We're working hard to resolve this.