When are the Customer Service team available? Customer Services 31 August 2021 11:42 We are eager to help; you can call us Monday to Friday between 8am - 6pm, on Saturday between 9am and 1pm. We’re here for live chat Monday to Saturday between 9am-9pm, and we’re even here on bank holidays. Related articles Do you have a live chat service? I need to make a complaint, how do I go about this? What times are your customer services open? Do you offer free samples of your products? I received my order but there are some items missing. What should I do?