We are sorry to hear your having some difficulties logging into your account, but hopefully we can resolve the issue.
Why not contact our Customer Service team?
Customer Care opening hours:
Mon-Fri: Phone, live chat & emails 9am-7pm
Sat: Phone 9am-1pm live chat & emails 9am-7pm
Just click on the LIVE CHAT link, you can find this in the footer or use our contact us page instead.