We hope you like what you bought, but if you are unhappy you can return your product(s) within 45 days of the purchase date. Simply bring your product(s) into your nearest store with your receipt for a full refund.
If you no longer have the receipt, we will not be able to provide a refund. We will only be able to offer an exchange or issue you with a gift card to the value of the product you are returning.
Please note, this is the procedure for The Body Shop® International Limited owned stores only. For franchise stores please visit your local franchise store to find our their policy.