There are a few reasons why your payment may have been rejected. Please double check that you have entered your card details correctly, and ensure that the billing address on the card matches the billing address on the order you are placing.
For further assistance please contact our Customer Care team on 0800 092 90 90, or by visiting the Contact Us section of the website.
Please note that we are also unable to accept freight forwarding company addresses as delivery for example Self Storage, Address Pal and Storage Wizard.