Can I get a VAT refund for my orders if I live in the Channel Islands? Customer Services 31 August 2021 11:38 Updated Where we can establish proof of delivery, we can arrange VAT refunds. Please contact us so we can arrange this for you. Related articles Where is my order? Can I reclaim VAT if I live abroad? What are the benefits of setting up a subscription? Why haven't I received an email to confirm my order? Some or all of my order is damaged, what should I do?