If you have tried to place the same order more than once, you may have placed multiple orders. Please check whether you have received more than one order confirmation email (this may take up to 1 working day to arrive). Alternatively, if you have an account, you can check the status of your order(s) by visiting Latest Orders which you can find under My Account after you have logged in.
You will only be charged once for your order. However, there may be occasions when the hold that ensures funds in your account are available for us to take payment has been issued more than once. In these cases, any hold on your account will be released as soon as we take payment for your order.