We are very sorry to hear that you did not receive all the items you ordered. We'd like to get this sorted for you as quickly as possible - please contact us so that we can help.
It will help us to resolve your issue quickly and efficiently if you have the following information ready when contacting us:
- Customer reference number
- Names of products that were missing
- Product quantity
- Packer number - the 4-digit number stamped or handwritten on the invoice or on the outside of the parcel