We are very sorry to hear that you did not receive all the items you ordered. We'd like to get this sorted for you as quickly as possible - please can you contact us so we help.
If you have the chance, it would really help us with this issue if you could have the following information when you contact us:
- Customer reference number
- Names of products that were missing
- Product quantity
- Packer number, which is a 4-digit number either stamped or handwritten on the invoice or on the outside of the parcel.