I have opted to collect my item in store, how do I find out the times the store is open? Customer Services 31 August 2021 11:39 Updated Our store opening times are available here. Related articles A store I normally shop at is not showing on the Collect in Store list, why is this? If I use Collect in store what time can I collect my order from? Do I need to show any documentation when I collect my order in store? How long will you hold my Collect in Store order for me? What will happen if I cannot collect my order within the 7 days and how long will a refund take to process?