Collect in Store orders shoud be ready to be collected two hours after they are placed. If your order is placed less than two hours before your chosen store closes, it will be ready to collect two hours after the store opens the following day. Call and Collect orders are usually ready to collect one hour after the order is placed. You will receive an email to tell you it is ready for collection, please don't attempt to collect your order before you receive this email. Please check the store's opening days and hours before attempting collection.
Please show your order confirmation email and some proof of identification to the Store Consultant when you collect your order. This can be: the payment card you used for the order, or a current photo driver's licence or passport.